
Need help
Call our emergency number and have the following information ready:
- The customer number on your customer card
- The brand of your bike
- Your private address
- The location and cause of the breakdown
Every Lucien bike deserves the best care. That is why you now receive 1 year of free Lucien Assistance. So, whether you’re stranded on a deserted country road or at the start of your bike tour...you can be sure we’ll get you up and running again.
All the benefits of Lucien Assistance:
Exclusive customer benefit: when you buy a bicycle, you now get Lucien Assistance free for 1 year. After one year, you can beneficially extend this assistance.
Your Lucien Assistance is active 48 hours after registration.
Call our emergency number and have the following information ready: